Sprocket Sports

Learn how to use the Club Dashboard to monitor registrations, finances, engagement, and club performance at a glance. This overview explains what each panel helps you track and how to…

Club Dashboard Overview

Learn how to use the Registration panel on your Dashboard to review player counts, team-based registrations, revenue totals, invitation status, and linked reports. This article explains how to filter, drill…

Registration Panel

Learn how to use the Saved Reports panel to quickly access frequently used reports from your Dashboard. This article explains what can be pinned, how to open reports, and best…

Saved Reports Panel

Learn how to use the Club Activity panel to monitor recent registration changes, incomplete registrations, refunds, and waitlist activity. This article explains how to filter by date range, configure settings,…

Club Activity Panel

Learn how to use the Financial Overview panel to monitor revenue, outstanding balances, and past due payments. This article explains how to filter by club and date range, expand metrics,…

Financial Overview Panel

Learn how to use the Program Overview panel to compare programs side by side using registrations, revenue, open spots, and waitlist totals. This article explains how to change time periods,…

Program Overview Panel

Learn how to use the Financial Aid panel to monitor applications, approvals, budget, and aid applied to registrations. This article explains how to choose a fiscal year, drill into linked…

Financial Aid Panel

Learn how to use the Year over Year panel to compare registrations and revenue across seasons for planning and forecasting. This article explains how to select program sets, set a…

Year over Year Panel

Learn how to review recent payouts, understand projected payouts, and reconcile deposits using the Payouts Panel on the dashboard.

Payouts Panel

Learn how the Club NPS Panel displays Net Promoter Score (NPS) survey results in the Sprocket Dashboard, what insights it provides, how survey data is collected, and how clubs can…

Club NPS Panel

Learn how to use the Disputes panel to track chargebacks that need action, monitor disputes under review, and review recent outcomes. This article explains how to respond to disputes, filter…

Disputes Panel

Learn how to use the Player Retention panel to understand year-over-year retention. This article explains how to choose comparison years, interpret results, and use Detailed View.

Player Retention Panel

Learn how to use the Member Activity panel to measure engagement across your mobile app and website, including members vs public website users and visits per day. This article explains…

Member Activity Panel

Learn how to use the Heatmap panel to visualize where players are located based on registration residence data. This article explains how default filters work, how to refine the map,…

Heatmap Panel

Learn how to use the Club Calendar panel to view and manage upcoming Club Events from your Dashboard. This article explains how to edit events, add a new Club Event,…

Club Calendar Panel

Learn how to set your personal default filters for individual dashboard panels on web. This article explains where to find panel settings and what to expect after saving.

Set Default Settings by Panel

Learn how to personalize your Admin Dashboard on web by choosing which panels appear, reordering them, selecting a column layout, and saving changes. This article walks through where to find…

Admin Dashboard Configurability Options

Learn how to use the Club Dashboard to monitor registrations, finances, engagement, and club performance at a glance. This overview explains what each panel helps you track and how to use panels to spot trends and take action quickly.

Club Dashboard 

Find answers and get help from Intercom Support and Community Experts

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