The Registration panel provides a quick snapshot of registration participation and revenue for your club. This panel shows key metrics like total players, incomplete registrations, revenue, and team invitation status.
For clubs using team-based registrations (for example, League program types), the panel automatically adjusts to display registration counts and revenue by team rather than by player.
Users with the appropriate reporting access can click the blue links to open the related reports. Select Detailed View for a more granular breakdown of the same metrics, including charts and additional filtering options.
What you’ll find in this article
What the Registration panel shows
How to switch the club and program you are viewing
How to open linked reports from the panel
How to use Detailed View
How to set your personal default filters for the panel
Common issues and how to fix them
What the Registration panel shows
At a high level, the panel surfaces key registration totals, such as:
Players
Teams
Incomplete
Invited*
Accepted*
Declined*
Revenue
*Not applicable for programs with an Invitation Type of Open Program
Several totals appear as blue links, which you can click to jump into the matching report.
1) Go to the Registration panel
Navigate to Dashboard in the left navigation menu.
Locate the Registrations panel on your dashboard.
At the top of the panel, you can choose which Club and Program you want to review.
2) Choose the club and program you want to review
Use the Club dropdown to select the correct club (if you manage more than one).
Use the Program dropdown to select the program you want to review.
The totals in the panel update based on your selections.
3) Open reports from the blue links
If a number is shown in blue, you can click it to open the related report. This is the fastest way to go from a summary total to the specific list behind it.
Common examples include clicking:
Players
Incomplete
Invited
Accepted
Declined
4) Use Detailed View for deeper reporting
Select Detailed View at the bottom of the panel to open an expanded version of registration reporting.
In Detailed View, you can:
Filter what you are looking at (for example: Registration, Season, Date Range, and Grade)
Click Update to refresh the results based on your selections
Switch between Players and Revenue views
Review a chart that breaks results down by categories like Date of Birth, School Grade, Age Group, and Expected High School Graduation Year
This view is especially helpful when you need to validate totals or understand what is driving changes in registration numbers.
5) Set your personal default filters for the Registration panel
You can set personal defaults so the panel loads with the filters you use most often.
Navigate to Dashboard in the left navigation menu.
Locate the panel you want to customize and select the gear icon in the top right corner.
Select your desired filters (for example: program type, season, age group).
Select Save to apply these as your personal defaults for that panel.
Note: These settings override the system defaults and will persist across sessions and browsers.
Tips and best practices
If totals appear unexpected, confirm you are looking at the right Club and Program first.
Use Detailed View when you need to understand the makeup behind a total, not just the headline number.
Click the blue totals when you need to take action, such as following up on incomplete registrations.
How revenue is calculated in the Registration panel
The Registration panel is powered by the Registration Details report. The revenue total shown in the panel reflects the underlying registration fee structure rather than finalized financial activity.
The Total Fee shown in the report is calculated using the following logic:
Total Fee = Amount Due (before discounts) – Financial Aid – Discounts
Behind the scenes, the Amount Due portion is calculated as the sum of payment records where:
The payment has not failed
The record has not been deleted or cancelled
The transaction type is a payment
Because of this logic, refund transactions are not included in the Total Fee calculation.
Why totals may differ from RTAC
You may notice differences between the Registration Details report and the RTAC report.
This occurs because the two reports are designed for different purposes:
Registration Details report
Reflects the original registration fee structure after discounts and financial aid. It focuses on registration-level data tied to the program.RTAC report
Reflects true financial activity, including adjustments such as refunds.
If a player registration is refunded or adjusted after the initial payment, that change will appear in RTAC, but it will not change the Total Fee shown in the Registration Details report.
Because of this:
Use RTAC when reviewing finalized revenue totals
Use the Registration Details report when analyzing registration participation and fee structure
If you run into issues
If results within the panel look inaccurate, start by double-checking the club, program, and filters. If it still does not match what you expect, reach out to Support and include a screenshot of the Registration panel or Detailed View along with the filters you selected.
FAQs
Why are Invited, Accepted, or Declined totals not showing?
These totals are not applicable for programs with an Invitation Type of Open Program.
Why do my totals look different from what I expected?
First, confirm that the correct Club and Program are selected. Then review any filters applied in the Detailed View.
Can I change what loads by default when I open the Dashboard?
Yes. You can set personal default filters using the gear icon in the panel.
What is the difference between the panel view and the Detailed View?
The panel shows high-level totals. Detailed View provides filtering, charts, and breakdowns for deeper analysis.
Why does the revenue in the Registration panel not match RTAC or the Revenue Overview Panel?
The Registration panel is powered by the Registration Details report, which reflects the original registration fee structure after discounts and financial aid. This calculation does not include refund transactions.
Reports such as RTAC are designed to reflect true financial activity and include adjustments like refunds. Because of this, totals may differ if registrations were refunded or adjusted after the original payment.
For finalized revenue totals, RTAC is the most accurate source. The Registration panel is best used for understanding registration participation and the underlying registration fee structure.