The Member Activity panel shows how people are engaging with your club online, across both the mobile app and website. This is a useful snapshot for understanding adoption, tracking engagement over time, and sharing high-level activity metrics with stakeholders, including potential sponsors.
This panel separates logged-in members from public website users so you can understand engagement from existing families as well as prospective families.
What you’ll find in this article
What the Member Activity panel measures
The difference between members and public website users
How to change the date range
How to read platform usage and visits per day
What the Member Activity panel measures
The panel is designed to answer two core questions:
How many people are using the club’s digital tools
Where that engagement is happening (mobile app vs web)
Common metrics you may see include:
Total Users (members)
Public Website Users
Platform breakdown for Mobile App and Web
Visits/Day by platform
Members vs public website users
This panel uses two different user categories:
Members: Logged-in users with an account (for example, families or staff who sign in).
Public website users: People browsing the public club website without logging in. These may include prospective families or visitors who do not yet have an account.
This distinction can be helpful when you are separating member engagement from general site traffic.
1) Choose a date range
Navigate to Dashboard in the left navigation menu.
Locate the Member Activity panel.
Select the timeframe you want to review:
Past Day
Past 7 Days
Past 30 Days
The panel updates based on the date range you select.
2) Review usage by platform
In the table section of the panel, review the breakdown by Platform:
Mobile App
Web
For each platform, you can typically see:
Users: how many users engaged on that platform during the selected timeframe
Visits/Day: the average number of visits per day for that platform during the selected timeframe
The chart below the table provides a visual comparison of engagement across platforms.
Tips and best practices
Use Past 30 Days when you are pulling engagement numbers for sponsor conversations or monthly reporting.
If you are promoting app adoption, watch the Mobile App users and visits per day over time to see whether engagement is increasing after outreach.
Public website users can be a strong indicator of interest from prospective families, especially during registration season.
FAQs
What is the difference between members and public website users?
Members are logged-in users with an account, while public website users browse the club website without logging in.
Why is this panel useful for sponsors or stakeholders?
It provides high-level engagement metrics across mobile and web that can be shared in monthly reporting or sponsor conversations.
What timeframes can I review?
You can select Past Day, Past 7 Days, or Past 30 Days.
How do I interpret Visits/Day by platform?
Visits/Day is the average number of visits per day for each platform during the selected timeframe.