Sprocket Sports

Learn how Volunteer Tracking helps your club assign event-based volunteer shifts, set volunteer point requirements, and track completion through the Calendar.

Volunteer Tracking Overview

Learn how to create reusable volunteer tasks that can be assigned to calendar events, including required permissions and setup steps.

How to Create Reusable Volunteer Tasks

Learn how to configure Volunteer Point Requirements at the Club, Program, or Team level and understand how the system determines which requirement applies.

How to Add Volunteer Tasks to Calendar Events

Learn how families view and sign up for volunteer shifts in the Calendar module, and how admins can confirm visibility.

How to Set Volunteer Point Requirements

Learn how families view and sign up for volunteer shifts from the Calendar, and how admins can confirm visibility if issues arise.

How Parents Sign Up for Volunteer Shifts

Learn how to monitor completed volunteer shifts and manually adjust volunteer points from the user or player profile.

How to Track and Adjust Volunteer Hours

Troubleshoot why a parent cannot see volunteer shifts on their Calendar or Volunteering page, including event visibility and eligibility checks.

Why Can’t a Parent See Volunteer Shifts?

Learn why Volunteer Tracking options may not appear and how to confirm permissions and configuration settings.

Why Can’t I Manage Volunteer Tracking?

Understand how Volunteer Point Requirements work across Club, Program, and Team levels and why points do not stack.

Do Club, Program, and Team Volunteer Points Combine?

Volunteer Tracking

Find answers and get help from Intercom Support and Community Experts

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