This article explains how families view and sign up for volunteer shifts.
Parent Experience
Parents can:
View events on their Calendar that include volunteer tasks.
Click into the event.
Select an available volunteer shift.
Confirm their signup.
Only one member of a household can sign up for a specific calendar event volunteer task.
Admin Tip
You can impersonate a user to confirm visibility:
Impersonate the user.
Click Calendar.
Confirm volunteer events are visible.
If You Run Into Issues
If a parent cannot see volunteer tasks:
Confirm the event is published.
Confirm the parent is associated with the correct team or program.
Confirm volunteer tasks were added to the event.
Related Articles
How to Add Volunteer Tasks to Calendar Events
How to Track and Adjust Volunteer Hours
FAQs
Where do parents find volunteer shifts?
Volunteer shifts appear within Calendar events that include volunteer tasks.
Why can only one household member sign up for a shift?
Only one member of a household can sign up for a specific calendar event volunteer task.
What should I check if a parent says they cannot see a shift?
Confirm the event is published, the parent is associated with the correct team or program, and volunteer tasks were added to the event.
How can I confirm exactly what a parent sees?
Use impersonation, navigate to Calendar, and confirm whether volunteer events are visible.