This article explains how to monitor and adjust volunteer completion.
View Completed Volunteer Hours
Go to the Player or User Profile.
Click the Volunteering tab.
Review:
Assigned roles
Completed shifts
Total volunteer points
Completion status
You can also see completion rates on the team roster page.
Adjust Volunteer Points
To manually adjust points:
Go to the user or player profile.
Click Volunteering.
Adjust the volunteer points as needed.
Save changes.
If You Run Into Issues
If hours are not appearing:
Confirm the parent signed up and completed the shift.
Confirm attendance tracking is enabled if required.
Confirm the event was saved properly.
Related Articles
How to Set Volunteer Point Requirements
Volunteer Management Overview
FAQs
Where can I see a family’s completed volunteer shifts?
Open the Player or User Profile and select the Volunteering tab.
Can I manually adjust volunteer points?
Yes. Open the profile, go to Volunteering, adjust the points, and save changes.
Why are completed hours not showing?
Confirm the parent signed up, completed the shift, and that the event was saved properly.
Can I see volunteer completion at the team level?
Yes. Completion rates are visible on the team roster page.