Sprocket Sports

Learn how to create, format, schedule, and send targeted emails to players, parents, and staff using the Email tool in Sprocket.

How to Create and Send an Email

Learn how to create, organize, and manage reusable email templates so your club’s communications stay consistent and efficient.

Creating Email Templates

Use Sprocket’s built-in AI email assistant to generate a draft message during the Compose step and insert it directly into your email.

Using AI for Email Writing

Learn how to send targeted emails directly from report results so you can message filtered segments without rebuilding your recipient list.

Emailing from a Report

Learn how to create and reuse Saved Groups so you can quickly email recurring recipient lists without rebuilding them each time.

Creating Saved Groups for Email Communications

Learn how to find and filter automatic system generated emails in Sprocket, including payment receipts, registration confirmations, and reminder messages.

Finding System-Generated Emails

Learn how to search, filter, and locate previously sent emails in Sprocket so you can confirm delivery, review content, or resend messages.

Searching for Sent Emails

Learn how to promote a program by sharing the Program Detail Page or generating a ready-to-send Program Announcement Email directly from the Promote tab.

Sending a Program Announcement Email

Learn how to choose the right recipients when creating a new email in Sprocket, including Player, Team, User, Staff, User Groups, and Saved Groups.

Selecting Email Recipients

This collection covers everything you need to send and manage emails in Sprocket, including selecting recipients, using templates, generating AI drafts, filtering sent messages, and tracking system generated emails. Use these articles to create targeted, compliant, and effective email communications for your club.

Emails

Find answers and get help from Intercom Support and Community Experts

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