In most cases, a parent or guardian should create the main account and manage registrations and household details. Player logins are optional and are mainly used for communication and schedule access.
This article is a quick decision guide to help you choose the right account type, with links to the full how-to steps.
What you’ll find in this article
When to use a parent or guardian account
When to use a player login
What players can and cannot do with their own login
What to do if an adult is registering themselves as a player
Before you start
Player logins are only available for players who are 13 or older and require a unique email address.
If you are an admin setting up accounts on someone’s behalf, confirm you have their permission before taking action.
Best practice: Start with a parent or guardian account
A parent or guardian account is the right starting point for most families. This account is used to manage the household and typically supports the most complete set of actions.
Use a parent or guardian account when someone needs to:
Register players into programs
Manage household members
Receive club communications
Manage account-level actions (based on access level)
Related articles:
Inviting Users to Create an Account
Parent/Guardian Overview
Setting Up an Account on Behalf of a User
Use a player login when the player needs their own access
Player logins are optional and designed for athletes who need access to team communication and scheduling.
Use a player login when the athlete needs to:
View and RSVP to events
Send and receive messages (including direct messages)
Related article:
What are Player Logins?
What a player login cannot do
Player logins cannot:
Register into programs
View registration history
Special case: Adult programs (the adult is the player)
If an adult is trying to register themselves for a program that is intended for adult players, they should follow the steps in How to Setup an Adult Player Account.
If you run into issues
If you are unsure which account type to use, start with a parent or guardian account and add a player login only if needed. If a player invite fails, confirm the player is 13 or older and that the email address being used is not already tied to an existing account.
FAQs
Should most families start with a parent account?
Yes. A parent or guardian account should be the primary account for managing registrations and household details.
Can a player register themselves with a player login?
No. Player logins cannot register into programs or view registration history.
Does a player need to be a certain age for their own login?
Yes. Players must be 13 or older and use a unique email address.
What if an adult is the player in an adult program?
They should follow the steps in How to Setup an Adult Player Account.