Learn how to track ticket sales, monitor revenue, and understand how refunds impact totals.
Before You Start
Revenue tracking is available within each ticketed event in the web browser.
Where to View Ticket Revenue
Go to Tickets.
Click into your event.
Open the Purchases tab.
You can view:
Total tickets sold
Remaining inventory
Total revenue collected
Countdown to event
How Refunds Affect Ticket Revenue
When you issue a refund:
The refunded amount is deducted from total revenue
The ticket is canceled
Inventory adjusts accordingly
Refunds are returned to the original payment method.
Can I Export Ticket Purchase Data?
You can review purchaser details within the Purchases tab.
If you need additional reporting, you can click the Download button at the top of the page.
What Happens If I Edit Event Details?
If you update:
Date
Time
Location
All ticket holders receive an automatic email notification. This does not impact revenue totals.
If You Run Into Issues
If revenue totals do not match expectations, review:
Refunded purchases
Canceled tickets
Multiple ticket categories
If something still looks incorrect, reach out to Support with the event name and date.
FAQs
Where can I see total ticket revenue?
Total revenue is available within the Purchases tab of the event.
Do refunds change revenue totals?
Yes. Refunded amounts are deducted from total revenue and inventory adjusts accordingly.
Can I download ticket purchase data?
Yes. Use the Download button at the top of the Purchases tab.
Will editing event details affect revenue?
No. Updating the date, time, or location does not impact revenue totals.