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Tickets Overview

Learn how the Tickets module works from event setup to check-in, including pricing, guest checkout, QR code scanning, and revenue tracking across web and mobile.

Updated over a week ago

The Tickets module allows club admins to create and manage ticketed events from setup through check-in. Whether you're hosting a game, banquet, fundraiser, or raffle, Tickets handles ticket sales, guest checkout, QR code scanning, and reporting across web and mobile.

Tickets are designed for simple event access and fast checkout. From creating the event to scanning guests at the door, the entire workflow is managed inside the Tickets module.

What You Can Do With Tickets

  • Create ticketed events on web

  • Set ticket pricing, limits, and purchase caps

  • Offer multiple ticket types such as General Admission or VIP

  • Collect optional checkout questions

  • Allow guest ticket purchases

  • Automatically display events on your calendar

  • Track ticket sales and revenue in real time

  • Check guests in using QR codes in the mobile app

How Tickets Work

  1. Create your event on a web browser.

  2. Set ticket pricing, availability, and optional checkout questions.

  3. Publish the event to your calendar.

  4. Members and guests purchase tickets online.

  5. Staff scan QR codes in the mobile app on the day of the event.

  6. Track sales, refunds, and revenue from the Purchases tab.

When to Use Tickets

Tickets are best for one-time events where you are selling entry access, including:

  • Games or tournaments

  • Banquets

  • Fundraisers

  • Raffles

  • Spectator passes

If you are enrolling participants into teams, camps, or structured programs, use Programs instead.

FAQs

Can guests purchase tickets without creating an account?

Yes. Tickets support guest checkout, allowing buyers to enter their name, email, and payment information without creating a full account.

Can I create multiple ticket types for one event?

Yes. You can offer multiple ticket categories such as General Admission, VIP, or Early Bird pricing.

How do staff check guests in?

Staff with Ticket Sale Redemption permission can scan QR codes in the mobile app on the day of the event.

Where can I see ticket revenue?

Ticket sales and revenue are available inside the event under the Purchases tab on web.

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