Learn how to configure Facility Rentals for your club.
Before You Start
Staff must have all permissions:
Facility Rentals > Settings
Facility Rentals > Manage Rentals
Calendar > Club Calendar
Setup Steps
Navigate to Calendar > Facility Rentals.
Choose who can book: Staff only, Members only, or Both.
Set your default time slot duration.
Set your default rental price.
Choose when payment is due
At booking
After the rental ends
Configure:
Rolling reservation window
Cancellation cutoff
Add Terms & Conditions and access notes.
Enable Rentals on each Sub-Facility as needed.
Review your Field Calendar to ensure availability is accurate.
Important Notes
There is no cart hold. The first person to complete payment gets the slot.
Refunds process automatically when users cancel within the allowed window.
Admins can cancel and refund even after the cancellation deadline.
Best Practice
Add team practices and games first. Then open rental slots for the remaining availability.
This prevents unintended booking conflicts.
If You Run Into Issues
If slots disappear:
Check if a practice or game was added that overlaps.
Review your rolling reservation window.
If payments fail:
Confirm the user has a valid payment method.
FAQs
What permissions are required to set up Facility Rentals?
Staff must have Facility Rentals > Settings, Facility Rentals > Manage Rentals, and Calendar > Club Calendar permissions.
Can I control who is allowed to book rentals?
Yes. You can choose Staff only, Members only, or Both.
When can payment be collected?
Payment can be collected at booking or after the rental ends.
Why did a rental slot disappear?
Check if a practice or game was added that overlaps or review your rolling reservation window.