Volunteer Options allow parents to indicate interest in volunteering during registration.
Create a Volunteer Option
In the left navigation menu, go to Club > Volunteer Settings.
Enter a Page Title and Description Text for the Volunteer section. This is what parents will see.
Click Save.
Scroll to the bottom of the page and click + Add Volunteer Option.
Enter a Title for the option. For example, “Would you like to volunteer this season?”
Add Description Text to clarify expectations.
Click Save.
Next, add answer values:
Click + Add a Value.
Enter a Value Name such as:
“Yes, I would like to Volunteer Coach.”
“Yes, I would like to be a Team Manager.”
From the Role(s) dropdown, select the matching volunteer role.
Click Save.
Note: By default, “Not at this time” is automatically included as an option.
The role selected here must match the role selected on your credentialing template. If they do not match, the credentialing form will not display correctly.
If You Run Into Issues
If the volunteer option is not showing during registration:
Confirm it has been added to the Registration Form.
Confirm the Volunteer Opportunities section is displayed on the Checkout step.
Confirm the option is enabled in Volunteer Settings.
FAQs
Can I create multiple volunteer questions?
Yes. You can add multiple Volunteer Options if you want to collect interest for different roles or scenarios.
Why is “Not at this time” showing automatically?
“Not at this time” is included by default to allow parents to opt out of volunteering.
What happens if I forget to select a Role for a value?
If a role is not selected or does not match the credentialing template, the credentialing form will not display correctly.
Do Volunteer Options apply to all registrations automatically?
No. Volunteer Options must be added to each specific registration where you want them to appear.