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Team Dashboard Roles and Access

Learn how Team Dashboard access works for Coaches, Team Managers, and Directors, including what each role can see and do based on team assignments and permissions.

Updated over a week ago

What you’ll find in this article

  • How Team Dashboard access works

  • What Coaches can see and do

  • What Team Managers can see and do

  • What Directors can see and do

  • How configuration and permissions impact what you see

  • Related articles

How Team Dashboard access works

Team Dashboard access is driven by a mix of:

  • Role (Coach, Team Manager, Director)

  • Team assignments (which teams you are connected to)

  • Permissions (which features your club has enabled for your account)

Because of this, two staff members can be on the same club and still see different panels or actions.

Coach role

What coaches can see

Coaches typically see panels focused on their assigned teams, including:

  • Your Teams with a list of the teams they are assigned to

  • Upcoming Events for their teams

  • RSVPs and Attendance summaries with the ability to drill into details

  • Scheduling Insights to monitor scheduled and canceled events

  • Scoreboard results when scores have been entered

Coaches may also see additional panels (for example, Player Progress) if the feature is enabled and they have the required permissions.

What coaches can do

From the Team Dashboard, coaches can typically:

  • Open a team directly from Your Teams

  • Filter and review events in Upcoming Events

  • Use event actions (edit and additional menu options) when available

  • Review RSVP and attendance trends and open player-level details

  • Filter Scoreboard results by program and team

Team Manager role

What team managers can see

Team Managers typically see a similar set of team-focused panels, including:

  • Your Teams for the teams they support

  • Upcoming Events

  • RSVPs and Attendance

  • Scheduling Insights

  • Scoreboard

What team managers can do

From the Team Dashboard, team managers can typically:

  • Open their assigned team from Your Teams

  • Monitor upcoming events and use event actions when available

  • Review RSVP and attendance summaries and open detailed views

  • Use Scheduling Insights to check scheduled and canceled counts

  • Filter Scoreboard results by program and team

Director role

What directors can see

Directors typically have a broader view across teams. On the Team Dashboard, directors may see:

  • Your Teams with a message indicating they are not assigned as a Coach or Team Manager

  • A View All Teams link to review teams across the club

  • Broader monitoring panels like RSVPs and Attendance, Scheduling Insights, Upcoming Events, Scoreboard, and Player Progress (when enabled)

Directors may also see additional quick tools compared to other roles (for example, Club Announcements within Quick Actions).

What directors can do

From the Team Dashboard, directors can typically:

  • Review teams across the club using View All Teams

  • Monitor RSVP, attendance, and scheduling trends across multiple teams

  • Use program and advanced filters in panels to narrow results

  • Access additional communication tools when enabled (for example, Club Announcements)

Configuration and permissions notes

A few important details can affect what you see:

  • Configure button: Staff can select Configure to show or hide panels, reorder them, and choose a column layout.

  • Panels can be permission-based: Some panels only appear if your club has the feature enabled and your account has access (for example, Player Progress).

  • Your Teams is assignment-based: Coaches and Team Managers typically see only the teams they are assigned to, while Directors can often review teams more broadly.

FAQs

Why does my Team Dashboard look different from another staff member’s?

Team Dashboard access depends on your Role, team assignments, and Permissions. Two staff members at the same club may see different panels or actions based on these factors.

Why don’t I see certain panels like Player Progress?

Some panels are permission-based and only appear if your club has the feature enabled and your account has access.

Why do I only see certain teams in Your Teams?

Your Teams is assignment-based. Coaches and Team Managers typically see only the teams they are assigned to, while Directors can often review teams more broadly.

Can I change the layout of my Team Dashboard?

Yes. Use the Configure button to show or hide panels, reorder them, and choose a column layout.

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