Logging out of the mobile app signs you out of your current Sprocket account on that device.
Step-by-step instructions
Log out
Tap More in the bottom navigation.
Scroll to the bottom of the page.
Tap Log Out.
Note on Staff vs. Household logins
Some clubs prefer staff to maintain a separate login from their household (member) account. However, our recommended best practice is to assign a user’s staff role and permissions to the same login they use for their everyday household.
This approach keeps everything in one place and still allows staff to separate responsibilities, since both the mobile app and web allow users to toggle between their Member and Staff views when applicable.
Tips and best practices
Log out before handing your device to someone else to protect your account information.
If you support multiple clubs, confirm you are logged into the correct account after signing back in.
Use role toggling (Member and Staff views) instead of separate logins when possible.
FAQs
What happens when I log out?
Logging out signs you out of your current Sprocket account on that device.
Should staff have a separate login from their household account?
While some clubs prefer separate logins, the recommended best practice is to assign staff roles and permissions to the same login used for the household.
Can I switch between Member and Staff views without logging out?
Yes. If you have both roles, you can toggle between Member and Staff views in the mobile app and on web.
Why would I log out of the app?
You may log out to switch accounts, troubleshoot login issues, or protect your account if using a shared device.