Volunteers play a critical role in the success of your club. From coaching and team support to game-day responsibilities and tournament coverage, managing volunteers effectively requires both structure and flexibility.
The Volunteering collection includes two complementary tools that help you manage volunteers throughout the season:
Volunteer Management
Volunteer Tracking
Together, these tools support the full volunteer lifecycle — from collecting interest during registration to assigning and tracking event-based shifts.
The Two Types of Volunteer Work
Most clubs manage two different types of volunteer responsibilities:
Season-long or leadership roles
Examples include Volunteer Coach, Team Manager, or other recurring support roles.Event-based or shift-based tasks
Examples include snack duty, field setup, scoreboard coverage, or tournament check-in.
Sprocket separates these responsibilities into two tools so you can manage each one appropriately.
Volunteer Management
Volunteer Management helps your club collect interest in season-long or leadership roles during registration.
It allows you to:
Ask families if they are interested in coaching or team support roles.
Collect structured information during registration.
Pair volunteer interest with Staff Credentialing when needed.
Organize and onboard long-term volunteers in a structured way.
If your goal is to identify and assign coaches or team managers at the start of the season, begin with Volunteer Management.
Volunteer Tracking
Volunteer Tracking is designed for event-based shifts tied to Calendar events.
It allows you to:
Attach volunteer tasks to games and events.
Allow families to sign up for specific shifts.
Set volunteer point requirements.
Track completion on player profiles and across teams.
If your goal is to assign snack duty, field setup, or tournament shifts and track completion, use Volunteer Tracking.
Using Both Together
Many clubs use both tools:
Volunteer Management to identify long-term leaders.
Volunteer Tracking to manage weekly or event-based responsibilities.
Using both creates a complete, transparent system for managing volunteer expectations from registration through season completion.
FAQs
What is the difference between Volunteer Management and Volunteer Tracking?
Volunteer Management collects interest in season-long roles during registration. Volunteer Tracking manages event-based shifts and tracks completion through the Calendar.
Do I need to use both tools?
No. You can use one or both depending on how your club operates.
Where do volunteer point requirements live?
Volunteer point requirements are configured within Volunteer Tracking.
Can I track volunteer completion across teams?
Yes. Volunteer Tracking allows you to view completion at the player, team, program, or club level.