The My Profile page is where a user can view and update their personal account details in the mobile app. This is useful anytime someone needs to update contact info, add emergency contacts, or change their login details.
What you’ll find in this article
What information lives in My Profile
How to edit contact and address details
How to update emergency contact information
How to update username and password
Step-by-step instructions
Open My Profile
Tap More in the bottom navigation.
In the Account section, tap My Profile.
Update Basic Info
In Basic Info, tap Edit.
Update any of the available fields (ex. name, email, cell phone).
Save your changes.
Update Address Info
In Address Info, tap Edit.
Update your address details.
Save your changes.
Update Emergency Contact Info
In Emergency Contact Info, tap Edit.
Enter or update the primary and secondary emergency contacts.
Save your changes.
Update Username
Scroll to the Username section.
Tap Edit.
Update the username and save.
Update Password
Scroll to the Password section.
Tap Edit.
Enter and save your new password.
Tips and best practices
Encourage families to keep cell phone and emergency contacts up to date, especially before the season starts.
If a user updates their email or username, they should use that new value the next time they log in.
FAQs
Where do I update my contact information in the mobile app?
Go to More, then tap My Profile under the Account section to edit your Basic Info and Address Info.
Can I update my emergency contacts from the mobile app?
Yes. In My Profile, open Emergency Contact Info, tap Edit, update the details, and save.
What happens if I change my email or username?
You will need to use the updated email or username the next time you log in.
Can I change my password in the app?
Yes. Scroll to the Password section in My Profile, tap Edit, and save your new password.