Subscribing to a calendar allows you to view team events alongside your personal schedule. Once subscribed, events from Sprocket will appear in your external calendar and update as schedules change.
AVAILABLE ON WEB BROWSER & MOBILE APP
Subscribe from Web Browser
At the top of the screen, click the Calendar button.
On the left side of the screen, click Subscribe.
Choose Subscribe or Copy Link to Clipboard next to each applicable team.
Go to your preferred calendar website and complete the steps to add the subscription link to your calendar.
For more detailed instructions, see the Compatible Calendar Platforms section below.
Subscribe from the Mobile App
At the bottom of the screen, tap the Calendar tab.
In the bottom middle of the screen, tap Subscribe.
Select the desired team and choose one of the following:
Sync with Calendar to add to your device’s calendar.
Copy to Clipboard to add the calendar to a different calendar app or website.
To subscribe to more than one team, repeat steps 1 and 2 and select additional team(s) in step 3.
Troubleshooting
Insecure Connection
You may see an “Insecure Connection” message if you are on cellular data and your device does not allow the calendar to use data. To resolve this:
Connect to Wi-Fi, or
Update your cellular data settings to allow calendar data usage.
Compatible Calendar Platforms
Below are common calendar platforms and specific notes for each.
iOS Calendar
Subscribe from a web browser or the Sprocket app.
The calendar will be refreshed periodically throughout the day as events are added and updated.
Google Calendar on Android or iOS
You must subscribe from a web browser.
Select Copy to Clipboard in Sprocket and use From URL in Google Calendar to add the subscription.
Follow the additional steps in Google Calendar to add and sync the calendar.
It may take up to 24 hours for new or updated events to appear.
Microsoft Outlook
You must subscribe from a web browser.
In your web browser, select Copy to Clipboard in Sprocket and choose Add Calendar to Outlook (or the equivalent option to add by URL).
Follow the additional steps in Outlook to add the calendar.
It may take up to 24 hours for new or updated events to appear.
Other Calendars
Subscribe from a web browser or the Sprocket app.
Choose Copy the URL to Clipboard and add it to your preferred calendar application.
Check with your calendar provider to determine how often subscribed calendars refresh to show new or updated events.
FAQs
Will my subscribed calendar update automatically?
Yes. Subscribed calendars refresh periodically based on your external calendar provider’s sync schedule.
Why are my events not appearing immediately in Google Calendar or Outlook?
It may take up to 24 hours for new or updated events to appear due to the provider’s refresh cycle.
Can I subscribe to multiple teams?
Yes. Repeat the subscription steps and select additional teams.
Can I edit Sprocket events from my external calendar?
No. Subscribing allows you to view events only. All edits must be made directly in Sprocket.