Learn the difference between Tickets and Programs so you can choose the right tool for your event.
When to Use Tickets
Use the Tickets module when you are selling access to an event.
Tickets are best for:
Banquets
Games or tournaments
Fundraisers
Raffles
Spectator passes
One-time events
Tickets are designed for simple event entry and quick checkout.
Key characteristics of Tickets:
Supports guest checkout
Does not create player profiles
Does not assign participants to teams
Does not collect waivers
Does not support payment plans
When to Use Programs
Use Programs and Registrations when participants are enrolling in structured activities.
Programs are best for:
Seasonal teams
Training sessions
Camps
Tryouts
Clinics
Programs are designed for rostered participants and long-term engagement.
Key characteristics of Programs:
Creates participant records
Supports waivers
Supports payment plans
Assigns players to teams or groups
Collects detailed player information
Quick Comparison
Feature | Tickets | Programs |
Guest Checkout | Yes | No |
Waiver Collection | No | Yes |
Payment Plans | No | Yes |
Team Assignment | No | Yes |
Best For | Event Access | Player Participation |
If You Run Into Issues
If you already created an event using the wrong tool, contact your Client Success Manager before making changes. We can help you determine the cleanest path forward.
FAQs
Can I collect waivers with Tickets?
No. Tickets do not collect waivers. Use Programs and Registrations if waivers are required.
Can Tickets assign players to teams?
No. Tickets do not create participant records or assign players to teams.
Can Programs support payment plans?
Yes. Programs support payment plans.
Can guests check out without an account using Tickets?
Yes. Tickets support guest checkout.