The recommended first step is to remove the staff member’s team assignments and then remove their staff role. This ensures they no longer have team access or staff permissions.
Step 1: Unassign the staff member from teams
In the left navigation menu, go to Teams and then Assign Staff.
Filter by the Program the staff member is tied to.
Filter by the staff member’s Last Name.
Unassign them from any and all teams.
Step 2: Remove their staff roles and permissions
Go to Staff and then Manage Staff.
Open the staff member’s profile.
Select the Roles & Permissions tab.
Uncheck their role.
Click Save.
Once you remove the role, the staff permissions tied to that account are removed.
Fully delete the account (Support required)
If you need the staff member’s account fully deleted from the system, contact Support:
FAQs
What is the recommended first step to remove staff who are no longer with the club?
Remove the staff member’s team assignments first, then remove their staff role.
Does removing the staff role remove staff permissions too?
Yes. Once you remove the role, the staff permissions tied to that account are removed.
Can I fully delete a staff account myself?
Support is required to fully delete the account. Contact support@sprocketsports.com.
What if I removed the wrong team assignment?
Reassign the staff member to the correct team using the steps in Assigning Staff to Teams.