This section introduces the core payment capabilities in Sprocket and explains how your club handles financial transactions from setup through reconciliation.
In Sprocket, payments are tightly connected to registrations and financial reporting, so it’s important to understand how the system processes money in real-world workflows. This overview explains the foundational concepts and common payment scenarios you’ll encounter as an admin, and links to detailed articles that walk through step-by-step procedures.
What This Collection Covers
Sprocket supports a wide range of payment workflows, including:
Collecting payments — accept and process full or partial payments for registrations and programs.
Payment plans — set up structured payment installment options for families.
Discounts & credits — apply price reductions or account credits to registrations.
Refunds & adjustments — handle returns of funds and balance corrections.
Surcharges & fees — configure additional charges like processing fees or taxes.
Offline and third-party payments — record payments collected outside of Sprocket.
Reconciliation & reporting — ensure revenue and receivables align with accounting and reporting needs.
Each article in this collection focuses on a specific task or financial scenario, with clear instructions and examples to help you take action.
How Payments Work in Sprocket
In Sprocket’s financial model:
Payments are tied to registrations and programs so that revenue tracks back to the correct activity and season.
Accrual dates and accounting settings determine the financial period in which revenue is recognized.
Eligibility rules and registration states control when payments can be collected and when families see payment options.
Integrated tools ensure that discounts, credits, refunds, and adjustments are properly reflected in reporting and accounts receivable.
This overview is designed to give you the context you need before moving into the more detailed, step-by-step articles later in this collection.
Why This Matters
Understanding these payment workflows helps you:
Reduce errors in financial processing
Improve reporting accuracy
Handle exceptions like refunds or offline payments
Provide clear answers to families about their balances
Maintain clean accounting and revenue recognition