The Register Players feature lets admins place players directly into a registration without requiring families to start the registration themselves. This is most commonly used for fees like tournament or travel costs that are not included in core program dues.
Once you register a player, Sprocket adds the balance to the player’s account and prompts the parent or guardian to log in and complete payment.
Availability: Web browser only.
What you’ll find in this article
Where to find Register Players
How to select the program and registration to add players into
How to pull a list of eligible players
What happens after you register players
Step 1: Navigate to Register Players
In the left navigation, go to Teams.
Click Register Players.
Expand the Filters section.
Step 2: Choose where you are registering players to
At the top of the Filters, select:
Program to Add To: Choose the program you want to register players into.
Registration to Add To: Choose the registration option within that program.
This determines where the selected players will be placed.
Step 3: Choose which players you want to pull from
Use the additional filters to define the pool of players you want to register. Common options include selecting:
A program
A registration
A team
These filters control which players are considered eligible for the Program/Registration you selected in Step 2.
Step 4: Get eligible players
Click Get Players.
Review the list of players that are eligible to be registered into the selected Registration to Add To.
Step 5: Register players
Select the checkbox next to each player you want to register.
Click Register.
Leave Prompt User to Complete Checkout Step of Registration and Send Confirmation Email checked.
Click Save.
What happens after you click Save
After registering players:
An overdue balance is added to the player’s account
A confirmation email is sent to the parent or guardian
The email prompts them to log in and complete payment
Tip: The balance shows as overdue until the parent logs in and submits payment.
If you run into any issues
A player is not appearing in the eligible list: Double-check your “players from” filters and confirm the player meets any requirements tied to the registration.
Families say they did not receive the email: Confirm the account email on file and have them check spam or junk folders.
You registered the wrong player: Follow your club’s standard process for unregistering, refunding, or voiding the registration as appropriate.
FAQs
When should I use Register Players instead of having families register themselves?
Use it for additional fees like tournament or travel costs, or when you need to place players into a registration directly.
Will families be notified after I register a player?
Yes. A confirmation email is sent prompting them to log in and complete payment.
Why does the balance show as overdue?
The balance shows as overdue until the parent logs in and submits payment.
Is this available in the mobile app?
No. This workflow is available on web browser only.