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Staff Public Profile Creation & Details

Learn how to create or update a staff public profile, control website visibility, generate a staff bio page, and manage staff sorting.

Updated over a week ago

A staff public profile is what powers a staff member’s public-facing card and bio on your website. This is where you add their title, bio, headshot, and (optionally) public contact info.

What you’ll find in this article

  • How to turn on a staff member’s public profile (web only)

  • What each setting on the Public Profile tab means

  • How to create a full staff bio page for your website

  • How staff sorting works on a Staff List

Before you start

This is available on the web browser only.

You’ll also need to already have the staff member added to your organization. If you have not done that yet, start with Adding a Staff Member.

Create (or update) a staff public profile

  1. In the left navigation menu, go to Staff.

  2. Click the staff member’s Last Name.

  3. At the top of the page, select the Public Profile tab.

  4. Enter a Title (required), then fill out any other details you want to show on your website.

  5. Select the appropriate Staff Type from the dropdown.

  6. Check Show on Staff Page.

  7. Click Save.

What each option on the Public Profile tab means

Public profile basics

  • Title (required): The staff member’s public title, like “Head Coach” or “Director of Coaching.”

  • Staff Type: Used to categorize staff (for example, Coach, Director, Administrator) on the clubs public website. Clubs often use this for grouping or filtering on the Staff Page of the website using the Staff List Content Type.

  • Show on Staff Page: Controls whether this staff member can appear on the public website when your site is set up to show staff.

Public contact details

  • Email and Phone: These are for public display. If you fill them in, they will appear on your website when you use content options that automatically display staff. If you do not want public contact info shown, leave these blank.

Bio content and media

  • Staff Info: The staff member’s bio. This is the main text that appears on a staff bio page.

  • Profile Image: Upload a headshot.

  • Bio PDF / Staff Details: Upload a PDF version of their bio or supporting details, if your club uses a downloadable staff document on the site.

Alerts (internal notifications)

  • Enable Calendar Change Alerts: Notifies this staff member when any calendar event changes.

  • Enable Sign Up Events Change Alerts: Notifies this staff member when any sign-up event changes.

Linking to a staff bio page

Staff Page: Links this staff member’s staff card to a page, typically a system-generated staff bio page. This is what powers the Profile Page button on the staff card when the staff member is listed on a Staff Page on the website.

If a staff page has already been created, search for the staff member's name in the dropdown. You can also preview the Staff Page from here. If you don’t see the staff member's name in the dropdown, follow the steps below to create a staff bio page.

Create a full staff bio page on your website

If you want a dedicated bio page (with their headshot, title, bio, and contact links), you can generate one directly from the Public Profile tab.

  1. Fill out the staff member’s public profile details, especially Staff Info and Profile Image.

  2. Click Save & Create Staff Page.

What to expect

  • This creates a new CMS page and publishes it.

  • The page is usually not discoverable on its own. It becomes useful once it is linked from a staff list card, using the card’s Profile Page button. When the Save & Create Staff Page button is used, the Profile Page button will appear on the staff card automatically.

  • Admins typically use Save & Create Staff Page when they want to showcase a staff member in more detail than a simple staff card.

How staff sorting works

  • CMS Sort Order: Use this when you want a custom order for staff display, like head coaches before assistant coaches.

  • If CMS Sort Order is blank, staff will sort alphabetically by Last Name when you use the Staff List content type (which shows all staff automatically).

If you run into issues

The staff member is not showing on the website: Confirm Show on Staff Page is checked and you clicked Save.

The staff member is showing, but in the wrong order: Set a CMS Sort Order value for a custom sort, then save again.

You created a staff page, but cannot find it on the site: Make sure the staff member is listed on a Staff Page, and that the staff card includes a Profile Page link to the generated page.

FAQs

Why isn’t my staff member showing on the website?

Confirm Show on Staff Page is checked and that you clicked Save on the Public Profile tab.

What does Staff Type control?

Staff Type helps categorize staff on your public website and can be used for grouping or filtering when using the Staff List Content Type.

When should I use Save & Create Staff Page?

Use Save & Create Staff Page when you want a dedicated staff bio page with a headshot, title, bio, and contact links.

How do I control the order staff appear on the website?

Use CMS Sort Order to set a custom display order. If left blank, staff will sort alphabetically by Last Name.

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