Jump links (also called anchor links) allow visitors to click a link and jump directly to a specific section on the same page instead of scrolling.
They are especially useful for:
FAQs
Program detail pages
Resources pages
Long-form content
What You’ll Find in This Article
What jump links are
How to create an anchor
How to link to that anchor
Naming best practices
Troubleshooting steps
What Is a Jump Link?
A jump link moves a visitor to a specific section on the same page.
Instead of loading a new page, it scrolls to the exact section you define.
Common uses:
Table of contents at the top of a long page
Buttons that jump to Pricing, FAQ, Contact
Age group navigation (U10, U12, etc.)
Step 1: Add an Anchor to the Target Section
Go to Website & App > Pages.
Open the page.
Hover over the section you want to link to.
Select the Section Options pencil icon.
Select Edit Section.
In Advanced Settings, locate HTML Anchor.
Enter a short anchor name.
Best practices:
No spaces
Use lowercase
Keep it short (example: faq, pricing, contact)
Anchor names are case sensitive
Select Save.
You have now created the destination point.
Step 2: Add the Clickable Link
Next, create something users can click:
Button
List of Links
Hyperlinked text
Place this near the top of the page or wherever appropriate.
Step 3: Build the Jump Link URL
In the page’s Setup tab, select Copy URL.
Paste that URL into your link field.
Add a pound sign (#) at the end.
Add your anchor name.
Example:
The text after the # must exactly match the HTML Anchor value.
Step 4: Test the Link
Select Preview.
Click your jump link.
Confirm it scrolls correctly.
Jump Link Not Working? (Troubleshooting)
If it does not work:
Confirm anchor name matches exactly (case sensitive).
Confirm there are no spaces in the HTML Anchor field.
Confirm the # symbol is included in the URL.
Confirm you saved the section after adding the anchor.
Refresh and test again.
If duplicated sections behave strangely, confirm each section has a unique anchor.
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