There are two types of accounts in Sprocket Sports: Parent/Guardian accounts and Player accounts. Knowing the difference helps you understand who can do what in the system.
📱 Available on: Web browser · Mobile app
Parent/Guardian Account
The parent or guardian account is the primary account used to manage the household's players. It must be created before any players can be added or registered.
Key capabilities:
Add and manage multiple players in the household
Register players for programs
Grant login access to players ages 13 and older
Receive notifications about programs, schedules, and payments
Player Account
A player account is created by the parent or guardian after their own account exists. Players can only log in if their parent or guardian has granted them access — and only if they are 13 or older.
Key capabilities:
View their own schedule and team information
Access team chat and direct messaging in the mobile app
Players cannot register themselves for programs
For more information on SafeSport compliance and how it affects your player's communication access, see How SafeSport Rules Apply to Messaging.
Next steps: If you're ready to grant your player login access, see Grant Your Player Login Access — or contact [email protected] if you have questions about account setup.